Refund policy
Shipping Policy
Welcome to ZestyNesty! We're excited to provide you with fun and problem-solving products. Below is our detailed shipping policy to ensure transparency and a smooth experience for you.
Processing Times
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Order Processing: All orders are processed within 1-3 business days (excluding weekends and holidays). During high-volume periods, processing may take an additional 1-2 days.
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Order Confirmation: Once your order is placed, you will receive an email confirmation with your order details. Please double-check your information to avoid delays.
Shipping Times
ZestyNesty partners with global suppliers to bring you unique products. As such, shipping times vary based on your location:
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United States: 7-15 business days
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Canada: 10-20 business days
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Australia: 10-20 business days
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Europe: 10-25 business days
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Rest of the World: 15-30 business days
Please note that these are estimated timeframes, and delays may occur due to customs, weather, or other unforeseen circumstances.
Shipping Costs
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Standard Shipping: Calculated at checkout based on your location.
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Free Shipping: Available for orders over $50 (or equivalent in local currency).
Tracking Your Order
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Once your order is shipped, you will receive a tracking number via email. Use this number to monitor your order's journey.
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It may take 3-5 business days for tracking information to become available.
Customs, Duties, and Taxes
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ZestyNesty is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping (e.g., tariffs, taxes) are the responsibility of the customer.
Lost or Delayed Packages
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If your package has not arrived within the estimated delivery timeframe, please contact us at [your support email]. We will do our best to assist you in tracking your package.
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ZestyNesty is not responsible for delays caused by the shipping carrier or customs.
Incorrect Shipping Information
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Please ensure your shipping address is accurate and complete. ZestyNesty cannot be held responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
Order Changes or Cancellations
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Changes or cancellations must be requested within 24 hours of placing your order by contacting our support team at [your support email]. After this period, we may not be able to modify or cancel your order.
Contact Us
If you have any questions about shipping or need assistance, our friendly team is here to help! Reach out to us at zestynesty.com.
Thank you for shopping with ZestyNesty—we're here to make your life zestier!